Some clients may be referred by their family doctors, mental health professionals, school board staff (e.g., teacher, principal, social worker), Children's Aid Societies; however, you do not need a referral to make an appointment. Appointments can be made by telephone, email, or by completing the form on the Contact Page.
When you call, you will be greeted by our friendly Administrative Assistant, Stephanie. Stephanie will ask a few questions concerning the service you are requesting and direct your call appropriately. When it is not possible to answer your call directly, you will be asked to leave a brief message and your call will be returned as soon as possible.
Psychological services are not covered by OHIP. They are, however, usually covered in part or fully by extended care/work benefit plans. The fees vary depending on the nature of the service. Some alternative sources of funding may be available through Social Assistance, Children's Aid, and Native Services.
A sliding scale is offered based on need. Please contact us for further information regarding fees.
Personal information may be shared with written consent from the client, under conditions such as disclosures of a risk of harm to yourself or others, disclosure of information that would indicate that a child under age sixteen has been harmed or neglected, and court orders. Contact us for more information on the protection of your privacy and confidentiality.